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Refund Policy


CERTIFICATE: After the full or the first installment of tuition and fees for a Certificate at The New Centre for Research & Practice are paid by an applicant, they may request it back. If that request is made in writing to registrar@thenewcentre.org within four days after agreeing to the terms by paying in full or Recurring payments, a refund will be made with respect to whatever portion is paid for at that time; however, 10% of the tuition agreed upon, or a minimum amount of 350 USD, will be kept as a non-refundable processing fee plus any transaction fees charged from the transfer operator. If a refund request is issued after the Student has already Enrolled in Seminars, we will also discount the full price of the Seminars in which that Student has Enrolled. The New Centre will return the tuition in installments within 60 days of receiving the written request, following the rules highlighted above. Monthly-based and other piecemeal forms of Certificate payments are considered actionable commitments on the part of the Certificate Student: if the student has fallen in behind in the monthly or any other form of piecemeal payment, yet has still been taking Seminars, the student remains wholly responsible for paying that portion of the certificate.


SEMINAR ENROLLMENT: Up until the second Session of a Seminar at The New Centre for Research & Practice takes place and the fee has been paid by the applicant, he or she may request their money back by emailing studentservices@thenewcentre.org. If that request is not made in writing or verbally within one day after agreeing to the terms by paying for the services or seminars and receiving an email address and password, in whole or in part, however, 15% of the total plus the PayPal fee will be kept for processing fees. All refunds will be returned within 30 days of the request if made within this time period. Suppose the refund is asked for after the second Session, meaning the person is not eligible for a refund. In that case, we will offer other Seminar options for the person and do our best to accommodate the student in finding an alternative seminar.

 
FRIENDS OF THE NEW CENTRE: After any portion or the full portion of a Friendship at The New Centre for Research & Practice are paid by the applicant, he or she may request them back in full upon request, if that request is made in writing or verbally within two days after agreeing to the terms by paying for the Friendship, but 15% of the total cost of the Friendship will be kept for processing fees. All refunds will be made within 30 days of the written request. If the written request is not made within two days, the remaining-to-be-paid portions will remain the responsibility of the payee to pay. Invoice and portion-based Friendships are not monthly memberships, for the purposes of this policy.

ANNUAL MEMBERSHIP (ONE OR TWO YEARS):  After the full portion of Annual Membership at The New Centre for Research & Practice are paid by the applicant, he or she may request it back in full upon written request, if that request is made in writing or verbally
within two days after agreeing to the terms by paying for the Annual Membership and receiving an email address and password, in whole or in part, but 20% will be kept for processing fees. All refunds will be returned within 30 days of request, if made within this time period, but if not made within this time period, the fee will remain the responsibility of the Member who accepted the terms by paying the initial portion. Annual memberships are not monthly memberships, for the purposes of this policy.

MEMBERSHIP (MONTHLY): After any portion or the full portion of monthly membership at The New Centre for Research & Practice are paid by the applicant, he or she may request them back in full upon request, if that request is made in writing or verbally within one day after agreeing to the terms by paying for the monthly membership and receiving an email address and password. All refunds will be returned within 30 days of the request if made within this time period, but if not made within this time period the payment will remain the responsibility of the monthly member who accepted the terms by paying the initial portion, or by agreeing to accept an emailed invoice. Monthly members who cancel their membership will not be charged for additional months.